Privacy Policy

1. Information We Collect

Personal Information

To provide you with our premium shopping experience, we collect information that you voluntarily provide:

• Contact Details: Name, email address, telephone number
• Shipping Information: Delivery address and preferred shipping methods
• Payment Information: Credit card details processed securely through our payment gateway (we do not store complete payment details on our servers)
• Account Information: Username, password, and preferences for registered users

Automatically Collected Information

When you browse our collection of Flats, Pumps, Sandals, and Sneakers, we automatically collect:

• Device information and IP address
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

Your information enables us to deliver the exceptional service expected from a luxury brand:

• Process your orders for Giuseppe Zanotti footwear and manage your account
• Provide personalized recommendations based on your browsing preferences
• Communicate order confirmations, shipping updates, and customer service responses
• Enhance your shopping experience through website improvements
• Send carefully curated marketing communications about new collections and exclusive offers (with your consent)
• Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We maintain the confidentiality of your information with the same discretion that defines our luxury brand:

• Service Providers: We share necessary information with trusted partners who assist in payment processing, shipping, and marketing, all bound by strict confidentiality agreements
• Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our customers
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity, maintaining the same privacy standards
• International Transfers: As we serve customers globally, your data may be processed in different jurisdictions, always with adequate protection measures

4. Data Storage and Security

We implement comprehensive security measures reflecting our commitment to excellence:

• Industry-standard encryption for all data transmissions
• Secure servers with restricted access to authorized personnel only
• Regular security assessments and updates to our systems
• Payment information processed through PCI-DSS compliant gateways
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

As our valued customer, you have control over your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal data, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your personal information in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your luxury shopping experience:

• Essential Cookies: Required for basic site functionality and secure transactions
• Performance Cookies: Help us understand how customers interact with our site
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As a global luxury retailer serving customers worldwide (excluding certain remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all such transfers comply with applicable data protection laws and that your data receives adequate protection.

8. Children’s Privacy

Our website and luxury footwear collections are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us